Chapter 18: Employee Conduct and Reportable Events
Registration Requirements for the RR
- A person’s registration is initiated by filing Form U4 (the Uniform Application for Securities Industry Registration or Transfer)
- Form U4 Disclosures
- Personal information, including residential and business history
- Information related to violations of laws or SRO rules
- Disclosure Reporting Page (DRP)
- If a registrant answers “YES” to any legal or disciplinary questions, additional information is required on the DRP
- Predispute Arbitration Agreement
- By signing Form U4, an applicant agrees to resolve disputes with his employer, other associated persons, or customers through arbitration
- Applications who file false, incomplete, or misleading information will have registration revoked
Arbitration Disclosures
- Before arbitration begins, firms are required to make the following disclosures to clients:
- The right to sue or to a jury trial is waved with arbitration
- Arbitration awards are generally final and binding
- The ability to obtained documents may be more limited
- Decisions made by arbitrators don’t require explanation
- Arbitration panels may consist of either industry or public arbitrators
- For member firm employees, certain claims are not required to be arbitrated, including those related to:
- Discrimination or sexual harassment
- Disputes arising under a whistleblower statute
Form U5 and Form U6
- Form U5
- If registration is terminated, Form U5 must be filed within 330 days
- Copy provided to the RR
- Changes to Form U5 must be made within 30 days
- FINRA must be notified of written complaints that are received after the representative leaves the firm
- Re-qualification is required if registration is terminated for more than two years (FINRA maintains jurisdiction for those two years)
- If series 6,7, 79 registered, if you leave the firm and someone picks up your registration between the 2 years, you’re fine. If not, got to do it again
- If registration is terminated, Form U5 must be filed within 330 days
- Form U6
- Used to report:
- Disciplinary actions against representatives and firms, and
- Final arbitration awards against representatives and firms
- Used to report:
Matching
- Form U4
- Business history of associated person
- Predispute Arbitration Clause
- Form U5
- Reasons for representative’s termination
- Form U6
- Arbitration rewards
- Disciplinary actions against RRs and firms
BrokerCheck
- Makes information about registered rep available to public
- This system allows investors to check the background and disciplinary history of their existing or prospective firm or RR, including:
- The RR’s current employing firm, the last 10 years of employment history, and all approved registrations
- Any felonies, certain misdemeanors and civil proceedings, and investment-related violations
- Pending customer-initiated arbitrations and civil proceedings involving investment-related activities
- Written customer complaints filed within the last 24 months alleging aisles practice violations of $5,000 or more
- Terminations of employment after allegations involving violations of rules, fraud, theft, or failure to supervise
FINRA Investor Education and Expungement
- Finra’s Investor Education Rules requires firms to provide customers with the following information on an annual basis
- FINRA’s BrokerCheck hotline number
- FINRA’s website address
- A statement that an investor brochure is available which describes BrokerCheck
- Expungement is the process by which customer dispute information is removed from an RR’s CRD record
- The claim must be factually impossible or erroneous
- The registered person could not have been involved in the investment-related sales practice violation
- The claim, allegation, or information is false
MSRB investor Education
- Annually, MSRB member firms must disclosure the following to their customers:
- The MSRB’s website address
- That they are registered with the MSRB and the SEC
- A statement regarding the availability of a brochure (the Investor Brochure) on the MSRB’s website which describes the protections available to customers and the process by which a complaint may be filed with the appropriate regulatory authority
Customer Complaint
- Defined as a grievance that’s delivered in any written form, including letters, e-mails, IMs, or text messages
- Complaints must be forwarded to a supervisor for review/investigation
- Complaint files, including copies, are maintained in an OSJ (Office of Supervisory Jurisdiction) along with a report to indicate the action taken the resolve the complaint
- Records are retained for four years
- Quarterly reports are sent to FINRA (not the SEC) to provide statistical and summary complaint information
Reporting Requirements
- FINRA requires firms to file information relating to certain customer complaints and other incidents involving RRs by no later than within 30 days of discovery. These events include:
- Being subject to a customer complaint involving allegations of theft, misappropriation of funds or securities, or forgery
- Having been indicted (charged) or convicted of (statutory disqualification event), or pleaded guilty or no contest to, any felony or misdemeanor involving securities violations
- Violating securities laws or regulations of the government, SRO, financial business or professional organization
- Being the subject of a suspension, termination, withholding of commissions, or fines in excess of $2,500
- Having been named as a defendant by a regulator alleging violation of any securities, insurance, or commodities regulation
- Being a defendant or respondent in an award or settlement of more than $15,000
Red Flags
- Red Flags
- SEC rules emphasize that firms must exhibit reasonable supervision and require supervisors to look for red flag situations
- A Red Flag situation arises if there is any indication or real or potential violations of securities rules
- SEC rules emphasize that firms must exhibit reasonable supervision and require supervisors to look for red flag situations
- Red Flag Discovery
- If an issue is discovered, the following steps must be taken
- Investigate the situation – make a reasonable effort to ascertain all relevant facts
- Document the investigation – records must be written
- Pursue the investigation to a conclusion – the matter should be brought to some resolution which may be that no violation occurred
- If an issue is discovered, the following steps must be taken
Outside Business activities
- These outside activities include a registered person serving on a company’s board of directors, writing articles for a financial publication on a part-time basis, or bartending on the weekends; however, it does not include volunteer/charity work or hobbies
- Requirements
- Written Notice
- A registered person must provide prior written notice to her employer to be involved in outside activities if:
- She is being compensated or has a reasonable expectation of being compensated
- A registered person must provide prior written notice to her employer to be involved in outside activities if:
- Update Form U4
- Although firm approval is NOT required, the RR must update her Form U4 and the information is disclosed through BrokerCheck
- Written Notice
Private Securities Transactions
- These are securities transactions that are executed by an associated person outside of her association with a member firm, including both public and private offerings
- There are different requirements based on whether compensation will be received
- If compensation is to be received
- An RR must obtain his employing firm’s written permission and the firm must record the transaction on its books
- Compensation includes commissions, finder’s fees, tax benefits, securities, or the right to receive securities
- An RR must obtain his employing firm’s written permission and the firm must record the transaction on its books
- If NOcompensation is to be received
- An RR must provide his employing firm with written notice which details the trade and must obtain his firm’s written acknowledgement of receipt
- If compensation is to be received
- Failure to comply with this rule is a violation that’s referred to as Selling Away
The Gift Limit
- Gifts that RRs make to employees who can direct business of their employer back to the RR’s firm are limited to $100 per person, per year
- FINRA approval is NOT required
- FINRA does consider the dollar value and number of intended recipients
- Not allowed / violation
- Allowed
The Gift limit
- Rule also applies to gifts and gratuities from mutual fund distributors or wholesalers to B/D salespersons
- Limit may be exceeded for events involving family relationships (e.g., wedding, birth of child)
- If attended by the gift giver, an occasional meal, sporting event, or theater production is exempt as an entertainment/business expense
- Gifts are value based on the greater of their cost of market value
- This is good
- No good, attendee must attend
Other Compensation Related Rules
- Training and Education Exception
- Permits training program offerors (product distributors) to pay or reimburse for meetings which are attended by RRs and serve as educational purpose, if:
- RRs have their broker-dealer’s permission to attend
- Attendance is not attached to a sales target
- Location is appropriate
- Payments and reimbursements are limited to the RRs (not guests)
- Permits training program offerors (product distributors) to pay or reimburse for meetings which are attended by RRs and serve as educational purpose, if:
- In-House Incentives
- Non-cash incentives are permitted as long as they’re based on total sales, not on the sale of a specific product
Political Contribution Rule – MSRB Rule G-37
- “No Pay to Play Rule”
- This rule addresses political contributions that are made by municipal finance professionals (MFPs) to persons who can direct municipal debt underwriting business
- MFPs include associated persons of a broker-dealer who are primarily engaged in the following activities related to municipal securities:
- Underwriting
- Sales
- Financial advisory or consulting services
- Research or investment advice
- RRs who recommend municipal securities to retail customers are excluded
- MFPs include associated persons of a broker-dealer who are primarily engaged in the following activities related to municipal securities:
Rule G–37 – Maximum Contributions and Penalties
- The rule places a limitation on contributions (which could include any gift, subscription, loan, advance, or deposit)
- MFP Can Vote for Candidate
- An MFP may contribute $250 per candidate, per election cycle, to candidates for whom he may vote
- MFP Cannot Vote for Candidate
- An MFP may make NO contribution to candidates for whom he may NOT vote
- If a violation occurs, a two-year ban is imposed on negotiated underwriting business with the issuer
Determine whether true/false
- Prior written notice must be provided if an RR is being compensated for a part-time job
- true
- Firms are not required to maintain records of compensation that RRs receive for transactions executed outside of their firm
- false
- A gift valued at $175 and given to two RRs is acceptable
- True (175/2 < $100)
- A trip to a luxury resort awarded to the RR who sells the most shares of the firm’s proprietary mutual funds is acceptable
- False (can’t be a specific fund, total mutual fund sales it must be)