Chapter 18: Employee Conduct and Reportable Events

Registration Requirements for the RR

  • A person’s registration is initiated by filing Form U4 (the Uniform Application for Securities Industry Registration or Transfer)
  • Form U4 Disclosures
    • Personal information, including residential and business history
    • Information related to violations of laws or SRO rules
  • Disclosure Reporting Page (DRP)
    • If a registrant answers “YES” to any legal or disciplinary questions, additional information is required on the DRP
  • Predispute Arbitration Agreement
    • By signing Form U4, an applicant agrees to resolve disputes with his employer, other associated persons, or customers through arbitration
  • Applications who file false, incomplete, or misleading information will have registration revoked

Arbitration Disclosures

  • Before arbitration begins, firms are required to make the following disclosures to clients:
    • The right to sue or to a jury trial is waved with arbitration
    • Arbitration awards are generally final and binding
    • The ability to obtained documents may be more limited
    • Decisions made by arbitrators don’t require explanation
    • Arbitration panels may consist of either industry or public arbitrators
  • For member firm employees, certain claims are not required to be arbitrated, including those related to:
    • Discrimination or sexual harassment
    • Disputes arising under a whistleblower statute

Form U5 and Form U6

  • Form U5
    • If registration is terminated, Form U5 must be filed within 330 days
      • Copy provided to the RR
      • Changes to Form U5 must be made within 30 days
      • FINRA must be notified of written complaints that are received after the representative leaves the firm
      • Re-qualification is required if registration is terminated for more than two years (FINRA maintains jurisdiction for those two years)
        • If series 6,7, 79 registered, if you leave the firm and someone picks up your registration between the 2 years, you’re fine. If not, got to do it again
  • Form U6
    • Used to report:
      • Disciplinary actions against representatives and firms, and
      • Final arbitration awards against representatives and firms

Matching

  • Form U4
    • Business history of associated person
    • Predispute Arbitration Clause
  • Form U5
    • Reasons for representative’s termination
  • Form U6
    • Arbitration rewards
    • Disciplinary actions against RRs and firms

BrokerCheck

  • Makes information about registered rep available to public
  • This system allows investors to check the background and disciplinary history of their existing or prospective firm or RR, including:
    • The RR’s current employing firm, the last 10 years of employment history, and all approved registrations
    • Any felonies, certain misdemeanors and civil proceedings, and investment-related violations
    • Pending customer-initiated arbitrations and civil proceedings involving investment-related activities
    • Written customer complaints filed within the last 24 months alleging aisles practice violations of $5,000 or more
    • Terminations of employment after allegations involving violations of rules, fraud, theft, or failure to supervise 

FINRA Investor Education and Expungement

  • Finra’s Investor Education Rules requires firms to provide customers with the following information on an annual basis
    • FINRA’s BrokerCheck hotline number
    • FINRA’s website address
    • A statement that an investor brochure is available which describes BrokerCheck
  • Expungement is the process by which customer dispute information is removed from an RR’s CRD record
    • The claim must be factually impossible or erroneous
    • The registered person could not have been involved in the investment-related sales practice violation
    • The claim, allegation, or information is false

MSRB investor Education

  • Annually, MSRB member firms must disclosure the following to their customers:
    • The MSRB’s website address
    • That they are registered with the MSRB and the SEC
    • A statement regarding the availability of a brochure (the Investor Brochure) on the MSRB’s website which describes the protections available to customers and the process by which a complaint may be filed with the appropriate regulatory authority 

Customer Complaint

  • Defined as a grievance that’s delivered in any written form, including letters, e-mails, IMs, or text messages
    • Complaints must be forwarded to a supervisor for review/investigation
    • Complaint files, including copies, are maintained in an OSJ (Office of Supervisory Jurisdiction) along with a report to indicate the action taken the resolve the complaint
    • Records are retained for four years
    • Quarterly reports are sent to FINRA (not the SEC) to provide statistical and summary complaint information

Reporting Requirements

  • FINRA requires firms to file information relating to certain customer complaints and other incidents involving RRs by no later than within 30 days of discovery. These events include:
    • Being subject to a customer complaint involving allegations of theft, misappropriation of funds or securities, or forgery
    • Having been indicted (charged) or convicted of (statutory disqualification event), or pleaded guilty or no contest to, any felony or misdemeanor involving securities violations 
    • Violating securities laws or regulations of the government, SRO, financial business or professional organization
    • Being the subject of a suspension, termination, withholding of commissions, or fines in excess of $2,500
    • Having been named as a defendant by a regulator alleging violation of any securities, insurance, or commodities regulation
    • Being a defendant or respondent in an award or settlement of more than $15,000

Red Flags

  • Red Flags
    • SEC rules emphasize that firms must exhibit reasonable supervision and require supervisors to look for red flag situations
      • A Red Flag situation arises if there is any indication or real or potential violations of securities rules
  • Red Flag Discovery
    • If an issue is discovered, the following steps must be taken
      • Investigate the situation – make a reasonable effort to ascertain all relevant facts
      • Document the investigation – records must be written
      • Pursue the investigation to a conclusion – the matter should be brought to some resolution which may be that no violation occurred 

Outside Business activities

  • These outside activities include a registered person serving on a company’s board of directors, writing articles for a financial publication on a part-time basis, or bartending on the weekends; however, it does not include volunteer/charity work or hobbies
  • Requirements
    • Written Notice
      • A registered person must provide prior written notice to her employer to be involved in outside activities if:
        • She is being compensated or has a reasonable expectation of being compensated
    • Update Form U4
      • Although firm approval is NOT required, the RR must update her Form U4 and the information is disclosed through BrokerCheck

Private Securities Transactions

  • These are securities transactions that are executed by an associated person outside of her association with a member firm, including both public and private offerings
  • There are different requirements based on whether compensation will be received
    • If compensation is to be received
      • An RR must obtain his employing firm’s written permission and the firm must record the transaction on its books
        • Compensation includes commissions, finder’s fees, tax benefits, securities, or the right to receive securities
    • If NOcompensation is to be received
      • An RR must provide his employing firm with written notice which details the trade and must obtain his firm’s written acknowledgement of receipt 
  • Failure to comply with this rule is a violation that’s referred to as Selling Away

The Gift Limit

  • Gifts that RRs make to employees who can direct business of their employer back to the RR’s firm are limited to $100 per person, per year
    • FINRA approval is NOT required
    • FINRA does consider the dollar value and number of intended recipients
  • Not allowed / violation
  • Allowed

The Gift limit

  • Rule also applies to gifts and gratuities from mutual fund distributors or wholesalers to B/D salespersons
    • Limit may be exceeded for events involving family relationships (e.g., wedding, birth of child)
    • If attended by the gift giver, an occasional meal, sporting event, or theater production is exempt as an entertainment/business expense 
    • Gifts are value based on the greater of their cost of market value 
  • This is good
  • No good, attendee must attend

Other Compensation Related Rules

  • Training and Education Exception
    • Permits training program offerors (product distributors) to pay or reimburse for meetings which are attended by RRs and serve as educational purpose, if:
      • RRs have their broker-dealer’s permission to attend
      • Attendance is not attached to a sales target
      • Location is appropriate
      • Payments and reimbursements are limited to the RRs (not guests)
  • In-House Incentives
    • Non-cash incentives are permitted as long as they’re based on total sales, not on the sale of a specific product

Political Contribution Rule – MSRB Rule G-37

  • “No Pay to Play Rule”
  • This rule addresses political contributions that are made by municipal finance professionals (MFPs) to persons who can direct municipal debt underwriting business
    • MFPs include associated persons of a broker-dealer who are primarily engaged in the following activities related to municipal securities:
      • Underwriting
      • Sales
      • Financial advisory or consulting services
      • Research or investment advice
    • RRs who recommend municipal securities to retail customers are excluded

Rule G–37 – Maximum Contributions and Penalties

  • The rule places a limitation on contributions (which could include any gift, subscription, loan, advance, or deposit)
  • MFP Can Vote for Candidate
    • An MFP may contribute $250 per candidate, per election cycle, to candidates for whom he may vote
  • MFP Cannot Vote for Candidate
    • An MFP may make NO contribution to candidates for whom he may NOT vote
  • If a violation occurs, a two-year ban is imposed on negotiated underwriting business with the issuer 

Determine whether true/false

  • Prior written notice must be provided if an RR is being compensated for a part-time job
    • true
  • Firms are not required to maintain records of compensation that RRs receive for transactions executed outside of their firm
    • false
  • A gift valued at $175 and given to two RRs is acceptable
    • True (175/2 < $100)
  • A trip to a luxury resort awarded to the RR who sells the most shares of the firm’s proprietary mutual funds is acceptable
    • False (can’t be a specific fund, total mutual fund sales it must be)